4 Questions To Ask Your HVAC Technician Before Hiring

Posted on: December 10, 2014 | by: HVAC.com July 27, 2017

It’s time to give your HVAC system a checkup and schedule a maintenance visit. As a homeowner, you’re doing everything right to maintain your system and keep it healthy. Now, it’s time to hire an HVAC technician to do the job. The only problem is, you’re no HVAC expert. How do you know who to hire for the job?

 

It’s good to talk to a few different contractors before making any decisions. Here’s what you should ask every HVAC technician before hiring them to work on your system:

 

“Are you licensed and insured?”

 

Almost every state requires HVAC technicians to be licensed. If they’re not, you probably shouldn’t hire them to work on your system. Make sure to ask your technician if they are licensed, and grab the license number from them — you can then look it up through your state contractor licensing board.

 

Additionally, it’s good to make sure they’re insured, just in case something goes wrong while they’re working in your home. Ask if their company has both worker’s compensation and liability insurance, just in case.

 

“How much experience do you have in the industry?”

 

Have they been working in the HVAC industry for a long time? Are they relatively new? Knowing how much experience an HVAC technician has can help you feel more comfortable about hiring them.

 

In addition, consider asking how they learned their skills. If you have a specific brand or type of system, determine if they have experience with that as well.

 

“Can you provide references from past customers?”

 

Almost every HVAC technician will give you a written estimate explaining what work will be done and how much it will cost. However, it’s important to get references, too.

 

Talking to past customers can give you a good idea of how the technician works. If they can’t or won’t provide references or reports from other customers, that’s a bad sign and you should most likely hire a different technician.

 

“How do refunds, warranties, and guarantees work?”

 

Your current system may be under warranty, and a good HVAC technician will follow the terms of the warranty. Or, you may be past warranty, in which case they should give you a new guarantee in writing.

 

It’s also good to ask about how refunds work. Make sure that you are hiring a reputable company that installs the equipment properly and fully discloses their policy. In most cases you can’t get your money back should the repair not last, however a reputable company will work with you to find a solution.

 

In addition, energy and cost efficiency are also important to many homeowners. If it’s something important to you and you want to know more, or if you feel your system isn’t working as efficiently as it should, bring it up with the technician to find out their recommendations.

 

You don’t have to be an expert on HVAC systems to find a good technician. With these tips, you can hire the best person for the job and ensure your system runs smoothly and efficiently, keeping your home comfortable and saving you money.

 

What other questions would you also suggest asking your HVAC technician?

 

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