4 Tips for Hiring Great HVAC Techs
Are you having trouble finding good talent to hire? Once you find a great tech, what are you doing to ensure their success with your company? Holes in your hiring process can hold your company back, preventing your team from meeting goals and providing the quality service your customers expect. Improving your hiring process will help you to gain and retain high quality, committed employees.
Revamp your hiring process by implementing a few key changes:
Become a company that everyone wants to work for
How does your company stack up to other HVAC contractors in your area? How do you compare with local service companies in other industries? If your company’s pay structure, benefits, bonuses, and work environment are below par, what do you have to offer a new hire? Are your employees happy with your company? Take a tough look at your business to see if there are deficiencies that need to be addressed. To attract new talent, you need to create a company that people want to work for; make positive changes to your company which will help you attract high quality candidates.
Look for talent in the right places
Do you have an existing team of great employees? Start your search for new technicians with the talent you already know and trust; communicate to your team that you will always be interested in their referrals. Good employees typically have good friends, neighbors, and family members who may also be great employees for your company. Consider implementing an employee referral program to encourage your team to help you find great new players.
Don’t leave your candidate search at the office; always be on the lookout for new employees. Observe the people you interact with and ask questions; your findings may indicate the makings of a good technician.
Set your new hires up for success
Once you hire a new technician, you cannot just throw them into the mix to fend for themselves. It’s important that you nurture new talent and provide them with the skills they need to succeed. This means educating them on how to communicate with and educate customers, and providing on-the-job and outside training. This will reinforce their technical knowledge and skill while providing clear expectations and procedures for handling job-related activities.
Recognize talent when you have it
Recognition goes a long way in making employees feel valued. A bonus or other incentive, a raise, an announcement, or a sincere and personal thank you are all great ways to recognize a team member’s accomplishments and show them that the company values their talents. If your working environment is void of recognition, job satisfaction suffers, which can cause your talent to search out other options. If you want to retain your talent, take the time to acknowledge their accomplishments, big or small.
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