HVAC Contractors

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Frequently Asked Questions

  • Q.How do I join the HVAC.com Contractor Network?
    A.

    Click the yellow “SIGN UP” button on this page to be taken through the quick, easy sign-up process. We’re looking forward to meeting you!

  • Q.Who sees my ads on HVAC.com?
    A.

    We understand that you are only interested in paying for advertising to customers in your service area.  At HVAC.com, we have technology that allows us to see the geographic location of each website visitor and automatically display your ads to people in your service area.  This is a great way to promote your brand to potential customers in your city!

  • Q.Where are my ads displayed on HVAC.com?
    A.

    Contractors who sign up for the HVAC.com advertising package are featured in several high-visibility locations throughout the HVAC.com website, to make sure you maximize your results!  Your ads will show up on the HVAC.com home page, the Contractor Directory, the Blog, the Resource Center, and on HVAC product information pages.  Ads are displayed on a rotating basis when multiple contractors are signed up in the same metro area.

  • Q.How do I know my ROI (return on investment) from HVAC.com advertising
    A.

    We understand that when you spend money on advertising, you want to see results.  We make it easy for you to see how many people are seeing your ads, looking at your directory profile, clicking on your social media links, or contacting you by phone or email.  All this information is automatically tracked and displayed to you on a detailed Analytics page inside the HVAC.com Command Center.  When you sign up for the advertising package on HVAC.com, you get access to this Command Center for free.  This becomes your online portal to manage and check on the performance of your HVAC.com advertising.

  • Q.How do I receive consumer sales opportunities?
    A.

    Once you sign up for the HVAC.com advertising package, you will have access to our web-based Command Center. You can manage your HVAC.com advertising, review real-time analytics to see your return on investment, and access opportunities that come through the HVAC.com Directory from your desktop or phone 24/7/365. When new customers contact you via the Directory to request service, we notify you by email and/or text message (depending on how you set up your preferences) and you can log into the HVAC.com Command Center to review your sales opportunities.

  • Q.Does HVAC.com sell HVAC equipment (like furnaces, ac units, heat pumps) direct to the consumer?
    A.

    No. Unlike many other online companies, we believe it is in the best interest of homeowners to have a qualified HVAC contractor sell and install the equipment. We have developed the HVAC.com Contractor Network to help consumers find a trusted HVAC contractor in their local area.

  • Q.I have more questions, who can I talk to?
    A.

    Great! You can get in touch with one of our Contractor Success Managers in three different ways. Chat with us by clicking the round yellow chat bubble in the lower right corner of this page (Monday – Friday between 9:00 AM – 5:30 PM Eastern), email us at [email protected] or call 855-932-4822 and let us know you’re a contractor with questions about our membership plans. We’re looking forward to meeting you.

About HVAC.com

It all started as a small-town heating and cooling business in a garage back in 1954. We understand, from our own personal experience, the challenges you face in running a successful contracting company. In 2013, we launched HVAC.com with a mission to transform the HVAC industry by educating homeowners, connecting them with trusted local HVAC contractors, and building tools and technology to make those contractors more productive and profitable. We want to take what we learned about marketing and technology when we were in your shoes and help you become more successful.

We are a company driven by over 60 years of integrity, innovation and family values. We are still a part of the same local community where our company was founded and we wake up every day looking forward to serving our customers. Thank you for allowing us to serve you!

Hvac About
Our Mission

Our Mission

Your decision to do business with HVAC.com makes a difference! We're passionate about serving you because of our passion for giving back to those in need. We like rolling up our sleeves and helping the less-fortunate. We've been an active supporter of Back2Back Ministries since our beginnings. Back2Back is a ministry dedicated to serving orphan children around the world by meeting their spiritual, physical, educational, emotional and social needs. A portion of our revenue goes directly toward supporting these life-changing efforts.

Hvac Mission

Each year, all team members are invited to go on one of two week-long trips to one of Back2Back's international ministry locations, all expenses paid, with an extra week of paid vacation for the week of service. We work in places like Mexico and Haiti to build and rehab orphanages and provide hope of a bright future for the kids.

Learn more about our unique mission here: HVAC.com Mission Trips