When choosing a heating and air company for a job rather it be a new home construction, a replacement of a heat pump, furnace, service repair or just a seasonal check up one better be careful on who they call into there home or business while most contractors are good people wanting to do a good job and have good intensions. Time after time I see it not going that way and the home owner is left holding the bag. I find that most of the time this is due to a incompetent or inexperienced technician with no support available. Or a low bid job that a contractor cuts corners for that job to turn a profit. Their are plenty of good technicians that don’t educate themselves enough to be good managers.